Broadsafe division
Cyber Security
Detect, respond and recover before an attack becomes a crisis
A distinct division
Detect, respond and recover before an attack becomes a crisis
Broadsafe’s cyber security division watches your devices, servers and cloud accounts for signs of attack, acts on what it finds and helps you recover when something gets through. We also test your defences the way an attacker would, so the gaps are found and fixed first. One accountable team for your IT and its security.
Operating alongside our core facilities work, this is a dedicated Broadsafe division with its own specialist focus and team.
What's included
Everything our cyber security covers
A clear, accountable scope, tailored to your business.
- Managed detection and response (MDR)
- Endpoint detection and response (EDR/XDR)
- Incident response and digital forensics
- Vulnerability management
- Threat intelligence
- Penetration testing
Managed detection and response (MDR)
We monitor your endpoints, servers, firewalls and cloud accounts for signs of compromise and act on confirmed threats, so an attack is stopped early instead of being found weeks later.
- Continuous collection and analysis of security events from your devices, servers and cloud services.
- Alerts triaged by our team, so you hear about real threats rather than noise.
- Containment under response steps agreed with you in advance: isolating a device, disabling an account, blocking an address.
- A regular report of what was detected, what was done and what to fix.
Endpoint detection and response (EDR/XDR)
We deploy and manage detection agents on your Windows, macOS and Linux devices and correlate them with your server, network and cloud logs, so one investigation sees the whole attack.
- Detection of malicious processes, persistence, credential theft and suspicious logins.
- File integrity and configuration monitoring on critical systems.
- Remote investigation of a suspect device without taking it off the desk.
Incident response and digital forensics
When something gets through, we contain it, find out what happened and help you get back to business.
- Containment of ransomware, account takeover and intrusion.
- Forensic collection and analysis from affected devices and logs, with evidence preserved.
- Root cause, timeline and scope of what the attacker reached.
- A written report to support your insurer and your Notifiable Data Breaches assessment.
Vulnerability management
Most breaches use a weakness that was already known and left unfixed. We find yours and help you close them, in order of risk.
- Regular scanning of your devices, servers and internet-facing systems for missing patches, weak configurations and exposed services.
- Findings ranked by real risk to your business, not just by score, with clear steps to fix each one.
- Tracking until each finding is fixed, and a rescan to confirm it.
- Reporting you can show to your insurer, auditor or board.
Threat intelligence
We track the indicators and techniques attackers are using against Australian businesses and put them to work in your monitoring.
- Known-malicious files, domains and addresses matched against activity on your network.
- Short briefings when a threat or vulnerability is relevant to your systems.
Penetration testing
Authorised testing of your defences the way a real attacker would approach them, so weaknesses are found and fixed first.
- External and internal network testing.
- Web application testing.
- Wireless network testing.
- A report that ranks every finding by severity with clear steps to fix it, and a retest once fixes are in.
How we work
A clear, proven process
From first walk-through to ongoing reporting, you always know what's happening and why.
- 01
Assess
We learn your devices, servers, cloud services and the risks that matter to your business, and agree what we monitor and test.
- 02
Deploy
Detection agents and log collection go onto your systems, and the response steps you approve are written down before anything goes live.
- 03
Detect & respond
Alerts are triaged by our team. Confirmed threats are contained under the steps you agreed, and you are told what happened.
- 04
Report & improve
Regular reports show what was detected, what was done and what to fix next, so your defences get stronger over time.
Purpose-built
Specialists, not generalists
Managed detection and response, endpoint protection (EDR/XDR), incident response, vulnerability management, threat intelligence and penetration testing for businesses.
Every engagement is scoped in writing up front, with transparent reporting through a single point of contact.
FAQs
Cyber Security questions, answered
Can't see what you're after? Call 0425 307 520 or send an enquiry below.
What does Broadsafe’s cyber security service cover?
Managed detection and response, endpoint detection and response (EDR/XDR), incident response and digital forensics, vulnerability management, threat intelligence, and penetration testing. They can be taken together as a managed service or one at a time.
We have been hacked or hit by ransomware. Can you help?
Yes. Call 0425 307 520. We work out the scope with you first, then contain the attack, preserve the evidence, find how the attacker got in and help you recover, with a written report at the end.
Is penetration testing safe for our live systems?
Testing happens only inside a written scope and rules of engagement you sign before we start. We agree the testing windows with you and do not run disruptive tests against production systems without your approval.
Can this work alongside our existing IT provider?
Yes. We monitor and respond on top of the systems you already have, and we coordinate with your IT provider on fixes and changes.
From our insights
Cyber Security guides & resources
Get a quote
Ready to talk about cyber security?
Tell us about your site and we'll come back with a clear, no-obligation quote.
- 0425 307 520
- info@broadsafemaintenance.com.au
- Mon–Fri, 7:00am – 5:00pm
Request a quote
We'll be in touch within one business day.